Thriving through change, rather than just surviving, requires (virtually) capturing t¬he voice of your employees and customers. These insights are valuable for your strategic decisions, and their engagement is critical to coming out of the present situation stronger than ever.
Leaders need to be thinking about how Coronavirus will impact all facets of their business. Regardless of the fear circulating, we needed to remain productive and leaders must develop plans that address the risks while striving to stick to normal operations as much as possible.
While welcoming adversity might feel counterintuitive and against how most human brains are wired, the benefits are huge. So the next time you’re facing what you would normally consider an undesirable and unexpected problem, try hugging that thunderstorm of adversity. Odds are, you’re about to see your personal growth skyrocket.
Change is only as effective as its sustainment effort. The good news is that with a little planning, sustainment is not that hard to prioritize. Sustainment can’t be an afterthought either, though — you need to get people thinking about it, talking about it, doing something with it, and breaking down barriers. With a consistent approach, you can help make change stick.
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