Customer Experience
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Phil Hamburg Dec 8, 2021
Balancing Digitization and Human Interaction: Can You Get It Right?
Read this post![Blowing Up the Box](https://www.rootinc.com/wp-content/uploads/2020/09/Gary_Banner-768x349.jpg)
Alexa Orr Jan 27, 2021
Your Brand Can Survive for Decades—You Just Need to Blow Up Your Box
Read this post![](https://www.rootinc.com/wp-content/uploads/2020/08/Your-Stand-on-Health-and-Safety-Will-Help-You-Surpass-the-Competition-Are-You-Ready-768x349.png)
Alexa Orr Aug 4, 2020
Your Stand on Health and Safety Will Help You Surpass the Competition: Are You Ready?
Read this post![Improving the Patient Experience](https://www.rootinc.com/wp-content/uploads/2020/07/Improving-the-Patient-Experience-768x349.png)
Annie Alber Jul 22, 2020
Stop Medical Distancing and Solve the Patient Experience Challenge
Read this post![](https://www.rootinc.com/wp-content/uploads/2020/06/Inconsitency-During-Travel-768x349.png)
Alexa Orr Jul 1, 2020
Traveling During a Pandemic: The Customer Experience is Anything But Consistent
Read this post![](https://www.rootinc.com/wp-content/uploads/2020/04/Reinventing-the-Handshake--768x349.png)
Alexa Orr Apr 28, 2020
SHAKING UP THE HANDSHAKE: REINVENTING THE CUSTOMER & EMPLOYEE EXPERIENCE (Part 2)
Read this post![handshake - Reinventing customer and employee experience](https://www.rootinc.com/wp-content/uploads/2020/04/The-New-Handshake-768x349.png)
Alexa Orr Apr 21, 2020
Shaking Up the Handshake: Reinventing the Customer & Employee Experience (Part 1)
Read this post![](https://www.rootinc.com/wp-content/uploads/2018/08/customers-for-life-768x349.jpg)
Root, a Part of Accenture Jan 28, 2018
Building a Customer First Culture: Three Things You Must Do
Read this post![](https://www.rootinc.com/wp-content/uploads/2017/03/patient-experience-768x349.jpg)
Bridget Stallkamp Mar 14, 2017
Better Suites, Fancier Tools and Faster Technology Does Not Equal a Better Patient Experience
Read this post![Happy customers illustration](https://www.rootinc.com/wp-content/uploads/2017/03/generic-blog-03-768x349.png)
Heather Lee Mar 7, 2017
How to Use Micro-Connections to Create Happy Customers Over the Phone
Read this post![](https://www.rootinc.com/wp-content/uploads/2016/12/customer-experience-lessons-super-chicken-768x593.jpg)
Heather Lee Dec 13, 2016
Customer Experience Lessons from the Super Flock (and yes, I’m referring to chickens)
Read this post![](https://www.rootinc.com/wp-content/themes/root-inc/images/generic-blog-images/generic-blog-1.jpg)
Alexa Orr Nov 21, 2016
Technology is Enhancing the Personal Connection, NOT Killing it!
Read this post![](https://www.rootinc.com/wp-content/uploads/2016/08/customer-experience-brooks-vs-mens-768x349.jpg)
Alexa Orr Aug 25, 2016
My Experience with Customer Experience – Brooks Brothers vs. Men’s Wearhouse
Read this post![METAPHORS, VISUALIZATION, AND DISCUSSION!](https://www.rootinc.com/wp-content/uploads/2020/10/blog-jim-co-think-090419-01-copy-768x349.png)
Alexa Orr Jul 19, 2016
Creating Customer Experiences that Differentiate Your Business
Read this post![](https://www.rootinc.com/wp-content/uploads/2018/12/people-768x349.png)
Alexa Orr Jul 18, 2016
Authenticity Doesn’t Come From a Script: Lessons for Creating Exceptional Patient Experiences
Read this post![](https://www.rootinc.com/wp-content/uploads/2010/11/giving-v2.png)
Alexa Orr Jul 14, 2016
Customer Experience Secrets Revealed – 3 Tips to Employ Right Now
Read this post![Corporate strategy execution - bulb illustration](https://www.rootinc.com/wp-content/uploads/2018/12/thinking-768x349.png)
Root, a Part of Accenture Feb 18, 2016
Common Misconceptions About the Patient Experience
Read this post![](https://www.rootinc.com/wp-content/uploads/2018/12/people-768x349.png)
Phil Hamburg Apr 12, 2014