Face-to-face Even When You’re Not

For most of us, our current collective situation is definitely new and decidedly not normal. Travel restrictions, capacity restrictions, and work-from-home mandates have made even the most casual face-to-face collaborations webcam-to-webcam at best, and an avalanche of email, IM, DM, calendar, and meeting request notifications at worst.

But with all this digitalized engagement, are your people really, well, engaged?

The answer begins with you. Now is not the time to huddle behind virtual closed doors and leave your team guessing about what’s next. Keeping everyone up to speed about what is changing, why it’s changing, how it’s changing, and what their roles are in bringing said change to life is critical for your people and your company’s performance.

Keeping all involved actually involved is possible with Root’s proven digital-based approaches. Created to stimulate your people both intellectually and emotionally, our virtual methods – combined with the Root Change Process® – make sure your people continue working well together to face new challenges head on and bring about successful change. And let you keep them in the loop regardless of where in the world they are.

Keep Pace with Today's Accelerated Speed of Change

Evolving marketplace conditions, shifting safety protocols and new customer expectations require change mindsets and new skills to support business continuity. Root has designed ready-to-use, scalable and easy-to-implement solutions to tackle these most important issues facing your organization and people.

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Making Digital and Virtual Experiences Rewarding

Is it possible to regroup, retrench, and refocus without slowing down? Would we even ask such a question if the answer wasn’t yes? The key is to keep your people connected to your rapidly changing strategies regardless of their current locations (or affinity for sweatpants).

Not being face-to-face is no excuse for ignoring the proven principals for engaging, interactive and (not so humble brag) excellent experiences. Coupling those principals with a heavy dose of meaningful content is what moves your strategic shifts from virtual to tangible.

And the keys to those keys can be unlocked in the creative methods below:

  1. Virtual Conferences, Events and Workshops:
    Instead of canceling or postponing live events or seminars, move them online. Whether it’s a one-time webinar or series of continuing episodes, it’s possible to take the same dynamic content of in-person efforts – like two-way dialogue, role-playing, and scenario-based learning – and bring it to life virtually using panel discussions, breakout sessions, and group activities. We won't forget the all-important networking session.
  2. Digital Root Learning Map® Experiences:
    If Google (and Apple and Garmin and others) can make maps digitally, so can we. Our Root Learning Map® Experience for online group or individual delivery – engaging your people to explore big-picture realities, strategic priorities, process changes, financial literacy, or customer experiences and come out on the other side with new insights, goals, and plans of action.
  3. Interactive Webinars and Remote Meetings:
    Yes, “interactive webinar” sounds so very 1999, but stay with us. Instead of just taking a one-sided lecture online, create more engaging, dynamic and connected experiences that bring strategic priorities to life and prove to your people that you value their voices as much as your own.
  4. Film, Infographics, and Comics:
    Yes, we said comics. But really, we mean you should use any and every form of storytelling that can create emotional connections between people and your strategies and between people and each other. Connections that are especially important during these days of remote working.
  5. Microlearning and Simulations:
    The brain is technically an organ, but to keep it sharp you need to treat it like a muscle. See what we did there? Anyway, keep your people’s noggins nimble with quick shots of cerebral stimulation via filmed, animated, and interactive bits of education. Then let them flex their newfound skills with choose-your-own-adventure-style scenarios that resonate in the real world.
  6. Podcasts:
    Know what’s better than a company-wide email blast with the latest updates? A thoughtful, entertaining, pull-the-curtain-back (just a little) podcast that explores the stories behind your strategic priorities. But make it a regular series, because doing it once is just kind of weird.
  7. Virtual Research and Assessments:
    Digital data gathering means you never have to pause your progress while waiting to gather insights from the front lines. From video interviews to digital ethnography to virtual focus groups, our cost- and time-efficient methods allow us to dig quickly and dig often, uncovering how your people really feel about what’s going on in the organization. All while making them feel more connected to it even as they remain working from home.

Engaging Digital Experiences from The Change Company®

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1

Virtual Event

The Challenge: a global office staffing company, in the midst of a transformative change effort needed to engage and connect thousands of employees to the strategy.

The Solution: Leaders quickly pivoted from a multi-phased, in-person approach to a virtual experience that included:

  • A Root- facilitated virtual meeting with senior leaders to align on the transformational outcomes and narrative.
  • Leading Change™ by Root – to build the mindsets and the skill sets needed to move people through the change journey
  • A virtual symposium, involving 160 next-level leaders involving: 
    • The Leading Change by Root delivered in half-day segments.
    • A digital Root Watercooler® experience to discuss current mindsets and behaviors
    • Documentary-style videos
  • Virtually engaging managers and employees via:
    • Digital Manager huddle kits
    • Mobile applications to sustain and applaud important shifts.
1

Virtual Event

The Challenge: a global office staffing company, in the midst of a transformative change effort needed to engage and connect thousands of employees to the strategy.

The Solution: Leaders quickly pivoted from a multi-phased, in-person approach to a virtual experience that included:

  • A Root- facilitated virtual meeting with senior leaders to align on the transformational outcomes and narrative.
  • Leading Change™ by Root – to build the mindsets and the skill sets needed to move people through the change journey
  • A virtual symposium, involving 160 next-level leaders involving: 
    • The Leading Change by Root delivered in half-day segments.
    • A digital Root Watercooler® experience to discuss current mindsets and behaviors
    • Documentary-style videos
  • Virtually engaging managers and employees via:
    • Digital Manager huddle kits
    • Mobile applications to sustain and applaud important shifts.
2

Virtual Conference

The Challenge: A global equipment rental company, shifted its annual conference and tradeshow for 19,000 employees and more than 200 suppliers to a virtual event.

The Solution: Root quickly helped pivot to deliver the same event in a virtual environment using a “built from the ground-up” online platform designed to support custom-delivered content:

  • Role-based/individual agendas with breakout experiences
  • Integration with other virtual conference tools, including WebEx and Facebook Workplace, RSVP Book and the Root Engagement Challenge mobile application
  • Live-streaming video and pre-recorded video
  • eLearning prework for attendees on 10 different topics to set context for virtual event sessions
  • Live and on-demand content, including films, keynotes and annual award ceremony
  • 9 hours of workshops using group dialogue, interactive visuals, data walls, video storytelling, and scenario-based simulations
2

Virtual Conference

The Challenge: A global equipment rental company, shifted its annual conference and tradeshow for 19,000 employees and more than 200 suppliers to a virtual event.

The Solution: Root quickly helped pivot to deliver the same event in a virtual environment using a “built from the ground-up” online platform designed to support custom-delivered content:

  • Role-based/individual agendas with breakout experiences
  • Integration with other virtual conference tools, including WebEx and Facebook Workplace, RSVP Book and the Root Engagement Challenge mobile application
  • Live-streaming video and pre-recorded video
  • eLearning prework for attendees on 10 different topics to set context for virtual event sessions
  • Live and on-demand content, including films, keynotes and annual award ceremony
  • 9 hours of workshops using group dialogue, interactive visuals, data walls, video storytelling, and scenario-based simulations
3

Digital Microlearning Series

The Challenge: a multinational consumer goods corporation needed to create a series of learning solutions that would enable their sales organization to better understand the rapidly changing business environment.

The Solution: a comprehensive, storytelling-based curriculum that incorporate a variety of methodologies into a series of microlearning sessions.

  • Root developed the microlearning sessions in Articulate Rise and each was designed to:
    • Be self-led learning that would provide content for purpose of the program, explain key concepts and tactics and practical application (the why, what, and how).
    • Be easily digestible so the sales organization could easily retain the content Each module was less- less than 15 minutes
    • Include animations, film, and practice scenarios
  • A coaching guide was developed to assist managers with coaching and to provide guidance on continued learning and growth opportunities
3

Digital Microlearning Series

The Challenge: a multinational consumer goods corporation needed to create a series of learning solutions that would enable their sales organization to better understand the rapidly changing business environment.

The Solution: a comprehensive, storytelling-based curriculum that incorporate a variety of methodologies into a series of microlearning sessions.

  • Root developed the microlearning sessions in Articulate Rise and each was designed to:
    • Be self-led learning that would provide content for purpose of the program, explain key concepts and tactics and practical application (the why, what, and how).
    • Be easily digestible so the sales organization could easily retain the content Each module was less- less than 15 minutes
    • Include animations, film, and practice scenarios
  • A coaching guide was developed to assist managers with coaching and to provide guidance on continued learning and growth opportunities
4

Digital Workshop Series

The Challenge: A multi-national financial services company needed to engage their organization in a new strategy designed to shift its customer experience. Because engaging their leaders and 30,000+ employees at in-person workshops was not possible, the organization leveraged a series of digital experiences instead.

The Solution: Root created a five-week online program that incorporated several learning methods:

  • An experiential virtual workshop that included a digital Root Learning Map® experience to provide the “why”, “what” and “how” of the change.
  • A leadership-focused virtual workshop that provided insights on new ways of working with their teams and new tools and resources that were available to them.
  • An interactive mobile app designed to sustain behavior change and reinforce positive shifts.
  • A leadership toolkit they used with their individual teams to build and reinforce action plans.
4

Digital Workshop Series

The Challenge: A multi-national financial services company needed to engage their organization in a new strategy designed to shift its customer experience. Because engaging their leaders and 30,000+ employees at in-person workshops was not possible, the organization leveraged a series of digital experiences instead.

The Solution: Root created a five-week online program that incorporated several learning methods:

  • An experiential virtual workshop that included a digital Root Learning Map® experience to provide the “why”, “what” and “how” of the change.
  • A leadership-focused virtual workshop that provided insights on new ways of working with their teams and new tools and resources that were available to them.
  • An interactive mobile app designed to sustain behavior change and reinforce positive shifts.
  • A leadership toolkit they used with their individual teams to build and reinforce action plans.
5

Virtual Workshops

The Challenge: A hospitality organization was opening new locations so rapidly it needed a better way to get new general managers up to speed without having to meet in person.

The Solution: Root and the organization created a virtual onboarding program consisting of six modules that featured:

  • Self-paced, pre-workshop program that set the stage for weekly virtual workshops
  • Facilitator-led virtual workshops that included group discussions, role playing, real-world application, practice, and a specific call to action at the end of every session
  • Interactive team huddle cards that the new general managers used to spark conversations with their teams and share information
  • A post-workshop experience using an online platform that helped the general managers share best practices and other useful bits of knowledge
5

Virtual Workshops

The Challenge: A hospitality organization was opening new locations so rapidly it needed a better way to get new general managers up to speed without having to meet in person.

The Solution: Root and the organization created a virtual onboarding program consisting of six modules that featured:

  • Self-paced, pre-workshop program that set the stage for weekly virtual workshops
  • Facilitator-led virtual workshops that included group discussions, role playing, real-world application, practice, and a specific call to action at the end of every session
  • Interactive team huddle cards that the new general managers used to spark conversations with their teams and share information
  • A post-workshop experience using an online platform that helped the general managers share best practices and other useful bits of knowledge
6

Remote Meeting

The Challenge: A global fragrance company had 40 senior leaders scattered across the globe. They needed to align these leaders on how to develop frontline-level leaders, but the logistics and cost of travel proved too burdensome for in-person meetings.

The Solution: Root and the organization created a virtual meeting using guided dialogue to achieve alignment. Engaging, digital materials setting the context and goals of the meeting

  • Online meeting breakout rooms – monitored by Root facilitators and a Root producer – allowed for small-group discussions and collaboration
  • Points and discoveries from the small groups were then discussed with the entire group of leaders
  • A visual summary of the meeting made sure everything stuck and could be discussed with the front-line leaders
6

Remote Meeting

The Challenge: A global fragrance company had 40 senior leaders scattered across the globe. They needed to align these leaders on how to develop frontline-level leaders, but the logistics and cost of travel proved too burdensome for in-person meetings.

The Solution: Root and the organization created a virtual meeting using guided dialogue to achieve alignment. Engaging, digital materials setting the context and goals of the meeting

  • Online meeting breakout rooms – monitored by Root facilitators and a Root producer – allowed for small-group discussions and collaboration
  • Points and discoveries from the small groups were then discussed with the entire group of leaders
  • A visual summary of the meeting made sure everything stuck and could be discussed with the front-line leaders
7

Virtual Curriculum

The Challenge: The sales training team of a global agriculture company often created their own materials for training retail associates. Leaders wanted team members to strengthen their experience design skills. Using a strong core competency in experience design, Root created digital and virtual deliverables to navigate budget constraints.

The Solution: A five-week online program that incorporated several learning methods that focused on developing the team’s experience design capabilities:

  • Short films to share key concepts before the virtual workshops
  • Root-facilitated virtual workshops that included group discussions along with “ask-the-expert” panels
  • Practical application  breakout sessions to apply learnings to current projects
  • Attendees worked toward a final presentation during which they shared the results of their five weeks of work
7

Virtual Curriculum

The Challenge: The sales training team of a global agriculture company often created their own materials for training retail associates. Leaders wanted team members to strengthen their experience design skills. Using a strong core competency in experience design, Root created digital and virtual deliverables to navigate budget constraints.

The Solution: A five-week online program that incorporated several learning methods that focused on developing the team’s experience design capabilities:

  • Short films to share key concepts before the virtual workshops
  • Root-facilitated virtual workshops that included group discussions along with “ask-the-expert” panels
  • Practical application  breakout sessions to apply learnings to current projects
  • Attendees worked toward a final presentation during which they shared the results of their five weeks of work

THE WORD ON THE STREET

It’s Time for Remote Working to Work Harder

In the time it takes to watch another compilation of Zoom fails, you could be bursting with ways to make the future fantastic.

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