ROOT DIGITAL EXPERIENCES

The Challenge: a global office staffing company, in the midst of a transformative change effort needed to engage and connect thousands of employees to the strategy.

The Solution: Leaders quickly pivoted from a multi-phased, in-person approach to a virtual experience that included:

• A Root- facilitated virtual meeting with senior leaders to align on the transformational outcomes and narrative.
• Leading Change™ by Root – to build the mindsets and the skill sets needed to move people through the change journey
• A virtual symposium, involving 160 next-level leaders involving: 
  • The Leading Change by Root delivered in half-day segments.
  • A digital Root Watercooler® experience to discuss current mindsets and behaviors
  • Documentary-style videos
• Virtually engaging managers and employees via:
  • Digital Manager huddle kits
  • Mobile applications to sustain and applaud important shifts.

The Challenge: A global equipment rental company, shifted its annual conference and tradeshow for 19,000 employees and more than 200 suppliers to a virtual event.

The Solution: Root quickly helped pivot to deliver the same event in a virtual environment using a “built from the ground-up” online platform designed to support custom-delivered content:

• Role-based/individual agendas with breakout experiences
• Integration with other virtual conference tools, including WebEx and Facebook Workplace, RSVP Book and the Root Engagement Challenge mobile application
• Live-streaming video and pre-recorded video
• eLearning prework for attendees on 10 different topics to set context for virtual event sessions
• Live and on-demand content, including films, keynotes and annual award ceremony
• 9 hours of workshops using group dialogue, interactive visuals, data walls, video storytelling, and scenario-based simulations

The Challenge: a multinational consumer goods corporation needed to create a series of learning solutions that would enable their sales organization to better understand the rapidly changing business environment.

The Solution: a comprehensive, storytelling-based curriculum that incorporate a variety of methodologies into a series of microlearning sessions.

• Root developed the microlearning sessions in Articulate Rise and each was designed to:
  • Be self-led learning that would provide content for purpose of the program, explain key concepts and tactics and practical application (the why, what, and how).
  • Be easily digestible so the sales organization could easily retain the content Each module was less- less than 15 minutes
  • Include animations, film, and practice scenarios
• A coaching guide was developed to assist managers with coaching and to provide guidance on continued learning and growth opportunities

The Challenge: A multi-national financial services company needed to engage their organization in a new strategy designed to shift its customer experience. Because engaging their leaders and 30,000+ employees at in-person workshops was not possible, the organization leveraged a series of digital experiences instead.

The Solution: Root created a five-week online program that incorporated several learning methods:

• An experiential virtual workshop that included a digital Root Learning Map® experience to provide the “why”, “what” and “how” of the change.
• A leadership-focused virtual workshop that provided insights on new ways of working with their teams and new tools and resources that were available to them.
• An interactive mobile app designed to sustain behavior change and reinforce positive shifts.
• A leadership toolkit they used with their individual teams to build and reinforce action plans.

The Challenge: A hospitality organization was opening new locations so rapidly it needed a better way to get new general managers up to speed without having to meet in person.

The Solution: Root and the organization created a virtual onboarding program consisting of six modules that featured:

• Self-paced, pre-workshop program that set the stage for weekly virtual workshops
• Facilitator-led virtual workshops that included group discussions, role playing, real-world application, practice, and a specific call to action at the end of every session
• Interactive team huddle cards that the new general managers used to spark conversations with their teams and share information
• A post-workshop experience using an online platform that helped the general managers share best practices and other useful bits of knowledge

The Challenge: A global fragrance company had 40 senior leaders scattered across the globe. They needed to align these leaders on how to develop frontline-level leaders, but the logistics and cost of travel proved too burdensome for in-person meetings.

The Solution: Root and the organization created a virtual meeting using guided dialogue to achieve alignment. Engaging, digital materials setting the context and goals of the meeting

• Online meeting breakout rooms – monitored by Root facilitators and a Root producer – allowed for small-group discussions and collaboration
• Points and discoveries from the small groups were then discussed with the entire group of leaders
• A visual summary of the meeting made sure everything stuck and could be discussed with the front-line leaders

The Challenge: The sales training team of a global agriculture company often created their own materials for training retail associates. Leaders wanted team members to strengthen their experience design skills. Using a strong core competency in experience design, Root created digital and virtual deliverables to navigate budget constraints.

The Solution: A five-week online program that incorporated several learning methods that focused on developing the team’s experience design capabilities:

• Short films to share key concepts before the virtual workshops
• Root-facilitated virtual workshops that included group discussions along with “ask-the-expert” panels
• Practical application  breakout sessions to apply learnings to current projects
• Attendees worked toward a final presentation during which they shared the results of their five weeks of work