Technology Adoption

Nearly a quarter of corporate technology projects fail to deliver their promised return on investment. Not because the software consultants oversold the tech’s awesomeness or because it’s glitchy, but because people just don’t use it enough. Sure, traditional change management processes are still necessary, but they’re far from sufficient to inspire people to change their ways. So how do you keep your new tech from being a non-starter? Read on.

We admit it’s a rare enterprise tech rollout that reaches the magnitude of excitement generated by a new iPhone. But if you at least want to hit Google Pixel levels of anticipation, you need to adjust from product-focused to people-first. Just imagine:

• Increasing the rate and ratio of user adoption to reap righteous ROI (sorry, we dig alliteration)
• Having your people want to learn how to use the new tech because it’s an obvious help instead of a hindrance
• Your people understand how tech changes make achieving company objectives – like, say, crushing the competition – easier
• Everyone sees change as a net positive instead of a net pain in the rump

Such things are not the stuff of fairy tales. Although the ways we’ll help get you there will become the stuff of legend.

Dyed-in-the-wool Luddites notwithstanding, your people actually want better tech, better processes, and the opportunity to do, you know, better. That’s why we focus on the people first and the shiny, shiny new tech fourteenth. We first build the story starting with the people who use the technology, and then work with leaders to champion that change – as a way of life, not an occasional interruption. When everyone knows the whys, whats, and wherefores, technology implementation becomes infectious. Yes, like a virus. But in a good way.