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Your Very Nearly Foolproof Guide to Organizational Change

Change means doing something different. Something risky. Something uncomfortable. This 9-Step “How to Change” guide get you a headed in the right direction.

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Aastha Minocha

Posts by Aastha Minocha

Experience Design for Exceptional Patient Experiences

Three Tips to Deliver Top-Notch Health Care Experiences During COVID-19 and Beyond

Creating an exceptional patient experience is more critical (and more difficult) than ever. How you address challenges dictates patient's perceptions.

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