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Managing Change

Five Tips to Embrace Business Agility

 Jared Page

As change continues to accelerate, business agility becomes an organizational imperative. Pivoting quickly is an imperative for organizations to survive.

Customer Experience

Traveling During a Pandemic: The Customer Experience is Anything But Consistent

 Gary Magenta

When it comes to enacting change, how do you encourage your people to do it with a consistency that creates an effective and successful CX?

Developing Leaders and Managers

Crisis Reveals Managers’ “Superpowers”

 Alison Lazenby

When smart and agile leaders lead with vulnerability and heart, they change our relationship with work forever. If the current crisis leads us to a more engaged workforce, that would constitute one positive outcome.

Developing Leaders and Managers

Communication in a COVID World: Creating Connections Has Never Been More Important

 Aleassa Schambers

Organizations need to implement changes to navigate tremendous challenges. Communicating effectively has never been more critical than it is right now.

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