For this discussion, we will define the behavioral health industry as the layered mélange of services, products, payors, providers, and investors that come together to address issues such as common mental health concerns, substance use disorder, autism, at-risk youth, and eating disorders. While each subsector has its unique clinical challenges, the business practices needed to meet the demand are relatively the same.

Background (Why Now?)

In 2020, the COVID-19 emergency turned the behavioral health industry upside down, impacting everything from reimbursement and revenues to service delivery and demand itself. Even before COVID-19, the prevalence of behavioral health issues among adults and children was increasing, and the pandemic has only accelerated this trend.

Fortunately, the industry is developing innovative and creative ways to meet these challenges: private equity-backed behavioral health platforms, technology solutions, and new types of agreements and delivery models.

The saying “necessity is the mother of invention” will never be truer for the behavioral health industry than it is in 2021. The processes created in this environment will become the new standards of care for the future.

Discussion Questions


  • While technology has played an essential role in meeting demand, many digital solutions lack supportive data to support the modality. Will your organization restructure away from traditional models or temporarily augment workflows?

Consolidation and Transactions

  • What will be the biggest drivers of consolidation in 2021? (For example: growing specific platform, filling out the care continuum, autism consolidation/first mover.)

 Future Delivery Models

  • Is moving toward subclinical, preventive forms of mental health care, such as behavioral health coaching, a viable means to address the growing supply/demand imbalance?
  • How is your organization working to bridge the gap between mental health and co-morbidity?
  • As demand and cost increase, payors will expect more data and will push for value-based agreements. How is your organization preparing for this future state?

This virtual workshop is held in partnership with Capital One and Waller Lansden Dortch & Davis, LLP.

Event Details

Friday, March 12, 2021
11:30 a.m. to 1:00 p.m. ET

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