Announcement: We are moving! Between May 31 and June 30, we will be migrating to a new website, integrating with our parent company, Accenture.
We will continue to deliver best-in-class strategy activation and simplify how you can reach us as One Accenture.
For immediate inquiries: info@rootinc.com

A Patient in your Health System

Who am I? I’m a patient of your hospital, clinic, or health system.

I have a medical condition, requiring frequent visits. I have a doctor who seems pained that she has to spend just 10 minutes with me and has no time for questions. I call for appointments and I’m greeted by a heavy sigh instead of a cheerful hello. I try to schedule tests and get attitude. I’m already getting poked and prodded, shouldn’t that be enough discomfort?

How many times would you like me to fill out the same information? Are you telling me you still don’t know my name, address, and insurance company by now? I don’t just have a health problem; I have a YOU problem – chronically bad healthcare experience – better known as CBHCE.

If you’re being judged by patient satisfaction and experience, well, I think you should sit down. I’m afraid I have bad news.

Subscribe to get insights and stories delivered to your inbox.

I WANT TO TALK TO ROOT

I want to hear how you can help my organization align on and activate our strategy. Call me, today.

*Required fields. By submitting this form you agree to receive emails from Root Inc. and can unsubscribe at any time.