ROOT DIGITAL EXPERIENCES DIGITAL AND VIRTUAL INSIGHTS Recommended Approaches

Tick-tock.

That’s the sound of your accelerated customer experience timeline – and you’d better respond quickly because the stopwatch is ticking. Digital capabilities, AI, convenience, delivery, and 24/7 connectivity were already available, but COVID-19 has accelerated the changes you must make in your business. The need for technology and the human experience to come together has never been greater.

In this free, 30-minute virtual experience, you’ll gain:

  • Understanding of the critical human and technological capabilities your managers and front line need to rebuild customer confidence and differentiate your organization in a post-COVID-19 world
  • Insight on aligning CX priorities to ensure the entire organization is focused on delivery to your customer’s shifting expectations
  • Tips for activating a rebooted CX strategy through your people

You’re on the clock.

Event Details

Tuesday, May 12, 2020
2:00 p.m. to 2:30 p.m. ET

More deeply rooted thinking

Employee Engagement
Healthcare/Pharmaceutical
Leadership Strategies