For so many organizations, performance improvement has become something of a stalemate. We wag our finger at underperformers and then point at the high performers, saying, “Why can’t you be more like them?” We showcase our highest achievers at annual conferences or in company-wide webinars and ask them to tell us what makes them so great. After all, since their work is so exceptional, they must have some tricks of the trade to share, right?
Innovation and change are paramount to any organization that wants to be a market leader. Here are 9 tips to help leaders make the difficulties of change more palatable, and better yet, lead to success!
Health care providers will receive potentially lifesaving COVID-19 vaccines in the coming weeks. The biggest obstacle sn’t access to freezer space or distribution – it's convincing caregivers and then the public to get the vaccine. Here are three critical ingredients to getting authentic buy-in from within your organization.
Prior to COVID-19, the broader talent community was already migrating toward blended programs of in-person, virtual, and digital modalities. The current situation has put a spotlight on the need to rethink how organizations come together to develop their capabilities and skills.
What can I learn from this crisis in relation to helping people adopt new technologies in the workplace? For me, this is not just about the technology. It’s about people. It’s about learning. It’s about maintaining both personal and professional connections during a time when it’s very easy to feel isolated.
Research shows that managers are the most important drivers of employee engagement, and that engaged employees create loyal customers. But front-line managers are “the ‘least ready’ workgroup in the company, even less capable than their entry-level employees” (Bersin & Associates). Without a strong development program, people learn to lead by chance. And these are the … Continue reading “Front-line Managers – Your Weak Link?”
Last time, I was on the verge of berating and possibly insulting every training professional reading this blog. Now that I’ve calmed down a bit, let me explain what caused my tirade last week… I was having a conversation with a client about a training program. The objective was to design materials that would train … Continue reading “Hey Trainers! Stop Shooting All of Us in the Foot! Part 2”
After years of being a training professional, advocating for training professionals, and working with them as a consultant, there were two recent situations that caused me to finally snap (for those who know me, this is no easy feat). Let me give you some background first… I often peruse the message boards on training-related websites, … Continue reading “Hey Trainers! Stop Contradicting Yourselves! Part 1”
I’m fresh out of a client meeting, where the head of learning and training across the table from me stated, “We need to re-organize our curriculum. It’s all over the place.” I nodded my head in agreement. This is not the first time I’ve heard this plea. eLearning has been around for nearly two decades … Continue reading “The Learning Buffet”
For many, compliance courses (sexual harassment, diversity training, loss prevention, etc.) are the equivalent of mandatory updates to the home. Sure, you have to ensure the attic is properly insulated, but isn’t it a lot more fun to renovate the kitchen or install that new surround-sound system in the family room? Often, these training courses … Continue reading “Ditch the “Duhs” in Compliance Training”
Most all of us had the opportunity to watch the extraordinary events on TV over the past three weeks. We witnessed a people overturn 30 years of dictatorship in a mere 18 days. I’m still in awe of the spirit and endurance that the people of Egypt showed the world, the sense of community they … Continue reading “What we can learn from the events in Egypt”
Our clients often come to us with questions like, “How do we engage our people in our strategy?” or “How do we get people to understand the Big Picture, and where they fit?” or “How do we get our different business groups working together to produce greater results?” Do these questions sound familiar? Creating a … Continue reading “Learning With Game Theory”
I’m a big fan of TED. If you know what TED is, skip down to the next paragraph. If you aren’t aware, TED is a small non-profit dedicated to allowing individuals to share ideas worth spreading. It’s like a central repository for really great innovations. Individuals get a platform to share their stories and ideas … Continue reading “Learning happens. Anywhere. Anyhow. And with anyone.”
Do you believe that “a picture is worth a thousand words”? It refers to the idea that ideas and stories can be described with just a single image, instead of a large chunk of text. Well, last week, I received a picture from my older brother: A picture of my niece dressed as Belle (from … Continue reading “A picture is worth a thousand words”
As learning designers, it is our duty to present the material in a way that will allow learners to learn effectively. The presentation of information must be tailored to fit various learning styles, because every learner is different. But what is the best way to do this? Our approach to learning is based heavily on … Continue reading “Designing for Different Learning Styles: Follow-up”
Imagine walking into your local watering hole and taking a seat at the bar. The bartender sets your choice beverage in front of you, let’s just say, I don’t know, a brown ale. However, the drink becomes the last thing on your mind, because the moment the drink touches the bar top it is illuminated … Continue reading “The iBar™ – Engagement at the Pub”
The Context I was watching my nephew as he struggled to complete his reading assignment for the night. The assignment was to read one chapter and write a short paragraph summarizing what he read. I sat down next to him and asked if he needed any help. “I hate reading! I always have to read … Continue reading “Different Learners, Different Learning Styles”
Does it seem that all the e-learning you see is “cookie-cutter” – based on classical instructional design that is rigid, with minimal interactivity? We look at drag and drops, matching, quizzes, and other methodologies as a way to effectively engage users in content. If only learning were so simple! Often, we forget about the subtleties … Continue reading “The Seductive Detail!”
Strange as it sounds, training and Fruit Loops® have much in common. When considering training, we often think of instructional design models, learning management systems, curriculum structures, and learning theory. We ask ourselves, “Should training be mandatory?” More often than not, our answer is “Yes, otherwise employees won’t bother taking it.” Can you imagine asking … Continue reading “Organizational training and Fruit Loops®”
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