Case Studies

What a Difference a Difference Can Make

At Root, we define successful change not as simply becoming different than you were before. Frankly, that would be rather easy to achieve. Successful change is the kind that brings tangible results to the organization. Better employee engagement. Better morale. Better processes. Yes, better profitability. And that’s exactly what the companies featured in our case studies enjoyed.

Global Restaurant Chain

Reinforcing a diverse and inclusive culture

Multinational Conglomerate

Merging two distinct organizational cultures

American Airlines

Transforming the everyday customer experience by elevating the employee experience

Cheddar's

Delivering consistent and engaging guest experiences

Chiquita

Blended Learning Solves Two Problems

Holiday Inn Express

Uses E-Learning: What People Need, The Way They Want to Learn It

Swarovski

Transformation to a Luxury Brand. Engaging the Organization in the Vision.

Starbucks

Creating Excitement for Training

Taco Bell

“Bold Future” Transformation

ADP

Revolutionizing sales process. Unifying a vision. Creating unstoppable teams.
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AEP

New Employee Orientation
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Aer Lingus

Creating a Customer-First Culture and Taking the Change Sky High
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American Airlines

Celebrates Diversity and Inclusion
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American Airlines

Elevating the Everyday Experience
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Arkema

Become a Global Leader in Specialty Chemicals
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BBVA Compass

One Picture Really Does Equal a Thousand Words
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Beaumont

Unifying to Remain a Leader
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Cheddar's

How to Deliver The Cheddar's Scratch Kitchen Experience
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Chiquita

Blended Learning Solves Two Problems
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Citizens Energy

Draws Customer Service Inspiration from Other Industries
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Clariant

Clariant Paints a Clear Picture of Supply Chain
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CUNA Mutual

Change Transition
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CUNA Mutual

Really Engaging Employees
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DAI

The Birth of a Strategy
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Delta

Entrenching a Culture of Diversity
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Dow

Dow - Engaging 50,000 People in Transformational Culture Change
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DuPont Pioneer

Connecting Roles to Business Processes
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Ericsson

Changing Approach and Behaviors for Accelerated Results
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FirstEnergy

Connecting People to the Strategy
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Georgia-Pacific

Elevating Onboarding for New Hires
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Global Biopharmaceutical

Company Creates Employee Mindset Shift
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Global Restaurant Chain

Reinforcing a Diverse and Inclusive Culture
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Hampton

Leveraging Technology to Create a Community of Thousands
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Hampton

People Powered by Strengths
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Hampton Inn

Developing “Hamptonality”– Testing the Training
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Holiday Inn Express

Uses eLearning: What People Need, The Way They Want to Learn It
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Hospice of Northwest Ohio

Engages Physicians to Positively Impact the Patient and Family Experience Related to End-Of-Life Care
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McDermott

Blending Entities: Minimizing the Discomfort
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MedImmune

Creating an Environment of Learning
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Merillat

The Masco Builder Cabinet Group: Facing Change Head-On
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Monsanto

“Growing” Understanding of Strategy
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Multinational Conglomerate

Merging Two Distinct Organizational Cultures
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Panda Restaurants

Blended Training Shows Big Results
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Petco

Rebounding Through Trust
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Petco

Exceptional Customer Experiences Fostered by Managers
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PLS

Managers Deliver the Customer Experience Through Their Teams
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PPG

A Financial Story: Making Cash Flow “Personal” for Employees
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Proto Labs

A revolutionary growth company with an innovative approach to strategic planning
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Pulte Homes

Enhances Quality by Focusing on the High Performers
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Pulte Homes

Engaging People in a Down Economy
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San Diego County Regional Airport Authority

Soaring through Transformational Change
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Scotiabank

Communicating Change
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Star Alliance

Connecting Virtually and in Person: A Blended Approach
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Starbucks

Creating Excitement for Training
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Swarovski

Transformation to a Luxury Brand. Engaging the Organization in the Vision.
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Syngenta

Creating a Clear Understanding of the Big Picture
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Synopsys

Springboards Global Growth With Leadership Development Program
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Taco Bell

“Bold Future” Transformation
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TD Wealth

Empowers and Engages Women Investors with Highly Personalized Experiences
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The Children’s Place

“Crime Scene Investigation” Teaches Loss Prevention and Safety
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TSYS

Creating a Leadership Experience To Align on Strategy
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United Concordia Dental

Stabilizing Business with a Big Change
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US Airways

Service Recovery Done Right Pays Off
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Vattenfall

Energizes the Business with New Strategy Rollout
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