Rooting for a favorite sports team. Becoming absorbed in a captivating play. Getting immersed in conversation with a long-time friend. These are some of the best examples of where and when people are truly engaged.
So why doesn’t this happen at work? And does it matter to an organization if their people aren’t engaged? Absolutely! When employees are truly engaged, they put in extra effort that goes beyond their job description. Engaged employees go the extra mile, contributing passionately and purposefully to their business.
Companies with higher levels of engagement perform significantly better. So as a leader, you can’t ignore engagement levels. If you feel your people can and should be giving you more of their best, spend less time worrying about compensation and flextime, and more time doing the things that truly drive innovative results.
Real engagement is multi-dimensional and can be effortless, natural, and magnetic. Working with large, multi-dimensional organizations over the last year 30 years, four proven approaches that truly drive powerful employee engagement have emerged. These approaches frame employees as customers and see engagement through the eyes of the people we serve as leaders. They help people feel enthralled, drawn in, and connected in a compelling and sustained way to the work that they do. They quickly become the foundation, or roots, for engaging your people.