Leading change is hard and rarely sticks. Research shows that 70% of all change initiatives, large and small, fail due to people issues. Why is that?
We know, change happens at all levels of the organization and it is crucial every employee, from the leadership team to the front-line, intellectually understands and is personally committed to the ‘why’, ‘what’, and ‘how’ needed to deliver business results.
Gretchen Sussman, Root’s food & hospitality change expert, examines the organizational challenges facing businesses today and shares a proven change process to ensure, create, and sustain the shifts required to accelerate change.
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