Webinar: How to Nurture Trust in Your Organization

Thursday, August 15, 2019


An organization that lacks trust will crumble – both in front of the eyes of the employees and the marketplace. Yet, if companies want and need to deliver great service to differentiate themselves, they need to do more than just use strict policies and standards for their frontline. That approach will never create a consistent yet unique, personalized experience that will lead the market.

Why is it challenging for leaders to create an environment that fosters trust? How can leaders take initial steps to build trust with their managers and frontline and empower them to deliver a differentiated experience for the marketplace? Join Root’s very own co-founder, chairman, and best-selling author, Jim Haudan, as he shares insights on the leadership blind spot trust and discusses how leaders can take the plunge to start building trust with their people.

Event Details

Thursday, August 15, 2019
11:00 a.m. to 11:30 a.m. ET

Thinking

Managing Change
Customer Experience
Managing Change