Are you delivering an exceptional patient experience? Healthcare and strategy expert Dave Willis discusses how your culture impacts your patient experience
SYLVANIA, Ohio, 1 September 2016 –
WHO: Root Inc. Managing Director Dave Willis
WHAT: Root Inc., a strategy execution company that helps organizations engage their people as the catalyst and driver for change, today announced that Managing Director Dave Willis will participate in Canada’s premiere conference on patient experience.
Drawing upon his more than 20 years of experience in healthcare, consulting, leadership and strategy planning, Dave will discuss what patient experience is – and what it is not. He’ll also share lessons from successful health care organizations and discuss why organizational culture it is the essential ingredient to improving the patient experience.
Attendees will walk away with a deeper understanding on how to establish the foundation necessary to create an exceptional patient experience.
WHERE: The 4th Annual National Summit on Patient Experience is Canada’s premiere conference on patient experience, where passionate, devoted patients & professionals from across the country gather to address crucial issues impacting the patient experience. The summit will take place on September 20-21, 2016 in Toronto and Dave’s speaking session is scheduled for 10am on the 20th.
ABOUT: Root is a strategy execution company that helps organizations engage their people as the catalyst and driver for change. Root does this by connecting people with complex strategies using creative and visual methods, transformative insights, and consulting know-how on strategy deployment and sustainment. With more than 25 years of capabilities developed from partnering with the world’s largest businesses, Root has created a proven framework that consistently achieves clarity, ownership, and results. Based in Sylvania, Ohio, Root has been recognized as a Great Place to Work eight times. Visit www.rootinc.com for more information.
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