Root's solutions, capabilities, and expertise enable the world's largest companies to overcome specific business and organizational challenges. These are the most common questions we get from leaders regarding their biggest obstacles and how Root helps them overcome those barriers to success.
Transforming your organization or driving culture change requires a Strategic Change Process® that creates alignment, ownership, and advocacy at all levels of the business.
Root guides leaders on behavior, culture, and operational changes using its proven eight-step framework that encompasses the key steps needed to successfully drive and sustain meaningful change.
We help leaders get clear and aligned on the strategy and its related strategic priorities and behaviors. Then we help them give every person in the organization a big picture view of the strategy.
The result is a connected organizational perspective that gives every person in the business guidance on their role in delivering needed outcomes, where they should focus their efforts, and the cultural norms that deliver real results.
Great strategy alignment, comprehension, and accelerated deployment are possible when leaders enable everyone in the business to internalize, personalize, adopt, and evangelize your new strategy.
Root helps leaders build creative, engaging, and smart solutions that provide better communication and processing of the strategy so people can’t help but bring it to life and quickly deliver results.
To get your people to bring your strategy to life, you must give everyone in the business the why, the what, and the how of the strategy in a clear, memorable approach.
Root enables communication, learning, and processing of new knowledge that facilitates conversations and creates common understanding of the business and the strategy.
Critical leadership and manager capabilities linked to strategic outcomes are developed by building the skills that help people engage and inspire their teams.
Root’s successful programs enable the leaders and managers in your business to get clear on being “on the business” vs. “in the business,” building trust, and empowering people to do their jobs.
You're great at promoting your people, but you possibly forgot to give them the tools they need to actually be great managers or leaders. They must be experts at knowing their role, understanding the business, connecting their team to the strategy, and driving results.
Root’s programs enable new or longtime managers and leaders to recognize their role in the business, understand the difference between leading and managing, and the ways they and their people ultimately deliver results.
The best way to develop new capabilities, change processes, or drive new behaviors to achieve strategic outcomes is through learning solutions connected to your strategy.
Root’s solutions leverage innovative thinking, creative capabilities, and collaborative approaches to enable all learning types, and support a single site, global locations, or a distributed business model.
If you have a distributed business model, people scattered across the globe, or a mix of left-brained, right-brained, and auditory learners, you need a training program that creates meaning for every employee.
Root creates integrated communications, learning, and capability-building solutions that get your people up to speed, fast (no pun intended). If you're deep into a strategy or just launching a new one and realize there are gaps in your people's skills, Root has you covered.
Leaders can replicate bright spots or high-performance approaches by identifying where the great things are happening in the business.
Root helps to uncover the common practices, processes, and routines of your high performers, incorporating those learnings into the strategy, and then replicating them across the entire organization.
Instead of struggling to fix underperforming areas, leaders should shine the light on the top performers and understand the small differences that make them exceptional. Leaders can use those bright spots as beacons for the rest of the organization.
Root looks at the various activities going on in the business every day and boils them down to the critical few factors that can increase performance across the organization. Focusing on these bright spots delivers more meaningful results for the business.
Root’s Customers for Life process includes defining a customer-first culture at the leader level, empowering managers to make customer-focused decisions, and providing the front line with coaching and tools to deliver an authentic customer experience.
This approach engages employees at every level so they can internalize their specific role in driving the customer experience and how they impact big-picture outcomes.
Your people are the driving force behind bringing your brand to life and they will likely make or break how your brand is perceived. So your employees need to be at the heart of your customer experience strategy.
By focusing on the people aspect of customer experience strategy execution, Root’s solutions get people to think and act differently to quickly deliver meaningful change that includes higher levels of customer satisfaction and service.