Challenges We Solve

Root's solutions, capabilities, and expertise enable the world's largest companies to overcome specific business and organizational challenges. These are the most common questions we get from leaders regarding their biggest obstacles and how Root helps them overcome those barriers to success.

  • What's the best way to transform our organization? How do we drive culture change?

  • Transform Organizations and Change Cultures

    Transforming your organization or driving culture change requires a Strategic Change Process® that creates alignment, ownership, and advocacy at all levels of the business.

    Root guides leaders on behavior, culture, and operational changes using its proven eight-step framework that encompasses the key steps needed to successfully drive and sustain meaningful change.

  • Taking Transformation to the Business

    We help leaders get clear and aligned on the strategy and its related strategic priorities and behaviors. Then we help them give every person in the organization a big picture view of the strategy.

    The result is a connected organizational perspective that gives every person in the business guidance on their role in delivering needed outcomes, where they should focus their efforts, and the cultural norms that deliver real results.

  • Recommended Solutions

    Root’s Strategic Change Process®

    The process helps leaders get clear and aligned on their strategy, launch and implement that strategy to the larger organization, and enable ongoing refinement of the strategy over time, while supporting sustained results.

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    Strategy Creation and Alignment

    Root can get your senior leaders on track to deploying a successful strategy – from visualization to execution – by helping create a vision that everyone in your organization believes in, is passionate about, and leads to successful results.

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  • How can we deploy our strategies better, faster, and more effectively?

  • Better and Faster Strategy Deployment

    Great strategy alignment, comprehension, and accelerated deployment are possible when leaders enable everyone in the business to internalize, personalize, adopt, and evangelize your new strategy.

    Root helps leaders build creative, engaging, and smart solutions that provide better communication and processing of the strategy so people can’t help but bring it to life and quickly deliver results.

  • PowerPoints and Memos Aren’t the Answer

    To get your people to bring your strategy to life, you must give everyone in the business the why, the what, and the how of the strategy in a clear, memorable approach.

    Root enables communication, learning, and processing of new knowledge that facilitates conversations and creates common understanding of the business and the strategy.

  • Recommended Solutions

    Strategic Learning Map® Visuals

    Whether you’re implementing a single initiative or a company-wide strategic shift, Strategic Learning Map® modules convey large amounts of information and enable your people to understand the drama, emotion, and complex stories of change.

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    Curriculum and Training Programs

    Root offers curriculum and training programs that build your people’s skills with specific and accelerated results in mind. This approach helps people translate strategic intent into operational change based on business process changes, roles and responsibility adjustments, or new structure.

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  • What are the real skills and behaviors our leaders and managers need to lead well?

  • Robust Leader and Manager Skills

    Critical leadership and manager capabilities linked to strategic outcomes are developed by building the skills that help people engage and inspire their teams.

    Root’s successful programs enable the leaders and managers in your business to get clear on being “on the business” vs. “in the business,” building trust, and empowering people to do their jobs.

  • Building Bench Strength

    You're great at promoting your people, but you possibly forgot to give them the tools they need to actually be great managers or leaders. They must be experts at knowing their role, understanding the business, connecting their team to the strategy, and driving results.

    Root’s programs enable new or longtime managers and leaders to recognize their role in the business, understand the difference between leading and managing, and the ways they and their people ultimately deliver results.

  • Recommended Solutions

    Root Compass® Manager Development Program

    Managers are critical change agents and accelerants of strategy execution. They are the crucial link between strategic intent and action on the front line, and have the single greatest impact on employees and results. Root’s program develops new managers and enhances the effectiveness of seasoned ones.

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    Curriculum and Training Programs

    Root offers curriculum and training programs that build your leaders' and managers' skills with specific and accelerated results in mind. This approach helps your leaders better translate strategic intent into operational change based on business process changes, roles and responsibility adjustments, or new organizational structure.

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  • What drives engaging learning and performance for organizations?

  • Performance through Custom Learning Programs

    The best way to develop new capabilities, change processes, or drive new behaviors to achieve strategic outcomes is through learning solutions connected to your strategy.

    Root’s solutions leverage innovative thinking, creative capabilities, and collaborative approaches to enable all learning types, and support a single site, global locations, or a distributed business model.

  • Solving Big Challenges

    If you have a distributed business model, people scattered across the globe, or a mix of left-brained, right-brained, and auditory learners, you need a training program that creates meaning for every employee.

    Root creates integrated communications, learning, and capability-building solutions that get your people up to speed, fast (no pun intended). If you're deep into a strategy or just launching a new one and realize there are gaps in your people's skills, Root has you covered.

  • Recommended Solutions

    Curriculum and Training Programs

    Root offers curriculum and training programs that build your leaders' and managers' skills with specific and accelerated results in mind. This approach helps your leaders better translate strategic intent into operational change based on business process changes, roles and responsibility adjustments, or new organizational structure.

    Learn More

    Digital Interactive Solutions

    Root delivers interactive learning solutions in flexible digital formats that support the analysis and planning of strategies and initiatives, rollout of those strategies, processes for sustaining learning and skill building, and methods for evaluating the success and effectiveness of a curriculum

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  • How do we identify and replicate the high-performance approaches happening in our business?

  • Bright Spots to Drive Performance

    Leaders can replicate bright spots or high-performance approaches by identifying where the great things are happening in the business.

    Root helps to uncover the common practices, processes, and routines of your high performers, incorporating those learnings into the strategy, and then replicating them across the entire organization.

  • Creating a High-Performance Culture

    Instead of struggling to fix underperforming areas, leaders should shine the light on the top performers and understand the small differences that make them exceptional. Leaders can use those bright spots as beacons for the rest of the organization.

    Root looks at the various activities going on in the business every day and boils them down to the critical few factors that can increase performance across the organization. Focusing on these bright spots delivers more meaningful results for the business.

  • Recommended Solutions

    Bright Spots

    In as little as 90 days, Root can take your organization from insights to results by determining the everyday practices and routines that drive high performers' results. Then we develop a plan to scale those routines to the rest of your business.

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    Driving Insights through People

    Root goes to the heart of your organization – straight to your employees – to gather data in a personal and insightful manner using a variety of methods, including quantitative, qualitative, ethnographic, and experiential information. The goal is to provide discoveries that help organizations engage their people’s heads, hearts, and hands better.

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  • How can our organization get the “secret sauce” to differentiating our brand for greater customer satisfaction and loyalty?

  • Create a Customer-First Culture

    Root’s Customers for Life process includes defining a customer-first culture at the leader level, empowering managers to make customer-focused decisions, and providing the front line with coaching and tools to deliver an authentic customer experience.

    This approach engages employees at every level so they can internalize their specific role in driving the customer experience and how they impact big-picture outcomes.

  • Drive Loyalty and Satisfaction at the Front Line

    Your people are the driving force behind bringing your brand to life and they will likely make or break how your brand is perceived. So your employees need to be at the heart of your customer experience strategy.

    By focusing on the people aspect of customer experience strategy execution, Root’s solutions get people to think and act differently to quickly deliver meaningful change that includes higher levels of customer satisfaction and service.

  • Recommended Solutions

    Customer Experience Programs

    Whether you’re a senior leader, a manager, or an individual contributor to your organization, Root offers proven, flexible strategies and techniques for winning customers and keeping them for life.

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    Root Compass Manager Development Program ®

    The Root Compass® Manager Development Program yields more engaged, knowledgeable frontline managers prepared to deliver business results. They better understand your customer experience strategy and relay it to their teams in a meaningful way.

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