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Build an Organizational Movement
Create Lasting Change
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Creating a patient experience that sticks is only possible when the leadership is aligned, managers are well trained and everyone is prepared for disruption.
Patient matters the most when it's happening to you or a loved one. Read about some missed opportunities that still happen in healthcare in the 21st century.
Are your people prepared for all of the changes? Do they understand what the end game will look like and the outcomes need to be as a result of the changes?
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