Dave Willis


Dave Willis has a proven track record helping high-performing organizations achieve their growth objectives. He brings deep functional expertise in strategic planning, supply chain and operations, and strategic human capital management, as well as strong on-the-ground execution capabilities. He is passionate about building great enterprises, developing extraordinary talent and using insight from big data to help organizations drive change and capture profitable opportunities.

Posts by Dave Willis

200,000 Deaths a Year. Is It Time for a New Approach to Patient Safety?

Dave Willis sits down with John Byrnes, MD and gets answers about preventable medical errors and about a new approach to patient safety.

The Waiting is the Hardest Part

It's time for healthcare organizations to stop accepting long wait times as just part of the process, because waiting is the hardest part.

Why Patient Experience Matters to Me

Patient matters the most when it's happening to you or a loved one. Read about some missed opportunities that still happen in healthcare in the 21st century.

The Only Way You’re Going to Change your Patient Experience

In virtually every conversation I have with healthcare executives, at some point the discussion turns to the patient experience. Health systems have always

Common Misconceptions About the Patient Experience

Patient experience is not about smiles and making people happy. Yes, it’s possible to put a smile on a patient’s face though a warm handshake

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