“I’ve been doing business with Root for over 12 years, and every single project has been a blessing. Your people are so talented and are always willing and able to communicate where we are on the project, what we do from our end, and what to expect from your end. It’s a pleasure to work with Root. You always overdeliver,” said Mike Woodard, Director of Georgia Pacific Consumer Products University
Woodard says that the initial feedback was “Wow!” People are pleased to find everything they needed and wanted to know in one place. He says that employees appreciate that they’re pulling the information instead of having it pushed. Retention seems to be much better, likely due to the need to pass an assessment with 85% at the end of each section.
Although the experience was designed for new hires, existing employees became interested, and it has become a platform for universal knowledge about the company.