Build an organization where every employee believes he/she has the world’s best boss and individuals are performing at their peak.
Organizations outside of "corporate America" often face similar challenges compared to Fortune 500 Companies when it comes to acquiring top talent, growing and retaining their leaders to foster organizational growth. Attendees will hear best practices from leaders in rather non-traditional organizations on how they approach their talent programs to provide the best experience for their unique customers. Leaders will provide their insights on strategies for leadership development and building high-performing teams.
In this highly interactive and entertaining session, Gary Magenta, CX Revolutionary Relationship Guru, SVP at Root Inc. and Author of the upcoming book 720 Haircuts: The Ultimate Guide to Customer Loyalty, reveals the secrets to wooing your customers before, during and after the first impression so your match made in heaven turns into a lifelong customer experience love affair.
What separates a good brand from a great brand? A highly effective, cutting-edge Customer Experience strategy. Customer Experience executives make the difference between a forgettable transaction and an unparalleled experience that leads to a loyal following and raving fans. Consero’s 2016 Customer Experience Forum will address the most pressing issues facing Customer Experience leaders, providing a unique platform to learn best practices and benchmark their efforts in an increasingly complex, competitive landscape.
Drawing on insights from 11 years of success and the experiences of seasoned CX practitioners from The Conference Board’s CX Council, this event is practitioner-driven and solutions-focused. In an environment that is accelerating and becoming ever more complex, this event delivers practical insight from the front line of customer experience that will help organizations raise their game.
Company spin offs are more prevalent now than ever before, opening the door for opportunity for both the parent and new company to fuel economic growth. Spin offs can also have a variety of workforce implications, including the creation of new cultural identities, leadership expectations, career development opportunities, and downsizing challenges. This program will provide lessons learned from leaders who have experience managing these opportunities and challenges as the transaction unfolds, as well as readying and managing the change process during the often length pre-Close phase of a spin-off.
SYLVANIA, Ohio – 19 January 2016 – Root Inc.®, the strategy execution consulting company, today announced Dave Willis has joined the company as a managing[...]
SYLVANIA, Ohio, 14 October 2015 – Root Inc., the strategy execution consulting company, today announced the availability of The Continuum®, an online support solution created to help organizations sustain execution after strategy rollouts using Root’s Strategic […]
SYLVANIA, Ohio – 12 AUGUST 2015 – The new animated white paper, “Deploying Your Strategy,” from Root Inc., the strategy execution consulting company, uncovers the common mistakes leaders face and outlines three important steps leaders can […]